Go to the AgiDesk website
- Click Insert Ticket
- Fill in the Subject
- Select Order Type, Environment
- Chop / Unpick the field Allows remote access?
Only in cases where this is applicable. - Select the Priority field
- Fill in the Description field
In this field you can paste images
To add attachments:
- Click on Attach file
Important: You can add more than one file - Click Submit
Example:
Troubleshoot issues
If an error message appears for which you cannot find a solution through this manual, you should contact Finantech's ServiceDesk.
This document contains information and concepts resulting from research by Finantech - Sistemas de Informação, S.A., which must be kept confidential. Reproduction is strictly prohibited.